Menu
  • Footwear
  • LookBook
  • Blog
  • About us
  • Contact us

Guaranteed return

We are sure that you will like our products as much as we do. However, if when you receive your order it has any defects, is the wrong size, or you simply just don't like it, you can contact us by sending an e-mail to this address:

devoluciones@amaradelacruz.com

The email must state:

The original order number that you received in your purchase confirmation email. It is a number such as #BFRN-655085 that appears in the heading of the email you received.

Your wish to return the order.

The address you want it to be collected from, if different.

A telephone number so that the transport company can contact you if you are not there when they go to collect it.

We won't ask you to provide a reason for the return, although if you tell us, you will help us to improve.

Once we have received the email, the same company that delivered the package will collect it at the address indicated, in the same period as for the delivery. Have the package ready in its original packaging and sealed.

As soon as we receive it, we will provide full refund of your purchase.